Do you offer handicapped rooms?
Is parking available at the hotel?
Can I reserve a parking lot? –
Yes (Subject to availability)
What are font desk hours?
Is half or full board available?
Is it possible to book spa treatments online?
Can I bring my pet?
Is Wi-Fi available at the hotel/in the room?
Can I reserve a table in a restaurant?
Do you offer non-smoking rooms?
Do you offer child rates?
Yes (above 5 yrs its 750+GST)
Can I use the spa area even if I am not staying in your hotel?
Can I use the spa area after checking out?
Do you offer airport pick up and drop services?
Yes on Chargeable basis
Can I have breakfast/dinner even if I am not staying in your hotel?
Are special requests, such as gluten-free meals or feather-free pillows, manageable?
Where can I get a copy of my invoice after departure?
You can get it from the Front Desk as a hardcopy or via mail
What should I do, if I lost or forgot something in my room?
You can call us and we will assist you with the same.
How many rooms can be booked at once?
Through OTAs for upto 2-3 rooms, for group bookings for more than 3 rooms you can call us directly.
How can I see which features are included in the price?
By selecting the room type you’ll get a list of features available.
Which online payment methods do you offer?
Any Debit/Credit/Amex Cards.
Are bookings for groups possible online?
Is my credit card charged at time of booking?
Through our website Yes. For OTAs kindly check their policies.
Which credit cards are accepted?
All Visa, Master, Maestro cards accepted.
How can I change or cancel my reservation?
If you have booked directly with us, you can call us for any help you need related to the booking. For OTA bookings kindly check their policy.
By when do I have to cancel my booking, if I want to?
72 hours before check-in.
Can I cancel only certain parts of my reservation (for example one of the two booked rooms)?
What are the documents that are required during Check-in?
Govt. Approved IDs , OTA booking voucher.
What are the additional amenities and services that Spree Hotels offer?
Full Day tours packages, Pick-up & Drop services room service, Spa, Gym, Free Parking, First AID.
Are unmarried couples allowed/couples with same city ID proof?
Yes (only if carrying Govt. Approved IDs)
Do you have a 24 Hours F & B Outlet in your hotel?
What are the restaurant timings in your hotel?
Treat (7am To 11pm) Elevate (11am to 11pm).
Do you have a Swimming Pool?
Do you have a Gym?
What is the distance of you hotel from Airport/Railway Station/City Centre?
Ariport – 10.6 km, Railway Station – 3 km, City Center – 450M.
What is the best time to visit your city?
All year round
How is the weather in your city?
Do you allow outside food/drink in your restaurant/hotel?
Do you provide additional items such as ironing board, hairdryer, dental kit, shoe shiner and others on request